(“Company,” “we,” “us,” or “our”), operating as HouseOfZeeva / HouseOfZeeva Programs, Goldasdust Global Inc, respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, protect, and manage personal information when you visit www.houseofzeeva.ca and any related pages, forms, checkout pages, email sign-up pages, downloads, course portals, and services we operate (collectively, the “Site”).

Please also review our Terms and Conditions at www.houseofzeeva.ca/terms, which also apply to your use of the Site and our products.

1) What personal information we collect

We may collect personal information that you voluntarily provide to us, including:

your name

email address

phone number

billing address and country

order and transaction details

account login details

course, program, or download access information

customer support messages and correspondence

information you submit through forms, surveys, applications, waitlists, testimonials, reviews, or promotions

any other information you choose to provide to us

We may also collect certain technical and usage information automatically when you use the Site, such as:

IP address

browser type

device type

operating system

referring pages

pages viewed

dates and times of visits

cookie identifiers

general website interaction data

We do not store full credit card numbers ourselves. Payments are processed through third-party payment processors.

2) How we collect information

We collect information:

directly from you when you place an order, sign up for emails, fill out a form, contact us, join a waitlist, apply for a program, or access a course

automatically through cookies, pixels, analytics tools, and similar technologies

from third-party service providers that help us operate our business, such as payment processors, email platforms, course hosting platforms, and analytics providers

3) How we use your information

We use your personal information for legitimate business purposes, including to:

provide and deliver products, downloads, programs, and services

process payments and transactions

create and manage your account

provide customer support

send receipts, access emails, order confirmations, service notices, and other transactional communications

respond to questions, requests, or complaints

improve our Site, products, services, and customer experience

maintain security, detect fraud, and protect our rights

comply with legal, accounting, tax, and regulatory obligations

send marketing and promotional communications where you have consented or where permitted by law

administer surveys, promotions, giveaways, or special offers

request feedback, testimonials, or reviews

4) Consent

By providing personal information to us, you consent to our collection, use, and disclosure of that information for the purposes described in this Privacy Policy, subject to applicable law.

Where required, we will ask for your consent before collecting, using, or disclosing your personal information. In some cases, your consent may be implied from your actions, such as when you voluntarily submit your information to purchase a product, request support, or sign up for a resource.

You may withdraw your consent at any time, subject to legal or contractual restrictions and reasonable notice. If you withdraw consent, some products, services, or features may no longer be available to you.

5) Email marketing and communications

If you opt in to receive marketing emails, newsletters, launch updates, promotional offers, or similar communications from us, we may use your contact information to send those messages.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or by contacting us at .

Even if you unsubscribe from marketing communications, we may still send you service-related or transactional messages, such as order confirmations, access emails, password resets, refund notices, or important updates about products you purchased.

6) How we share your information

We do not sell or rent your personal information.

We may disclose your personal information only as reasonably necessary for the purposes described in this Privacy Policy, including to:

payment processors

website hosting providers

email marketing and automation platforms

course or membership platform providers

analytics and advertising service providers

customer support tools

contractors, advisors, or service providers who help us operate our business

legal, regulatory, tax, or law-enforcement authorities where required or permitted by law

a buyer, successor, or corporate reorganization party if our business or assets are sold, transferred, or reorganized

We may also disclose information where necessary to protect our rights, enforce our Terms, investigate fraud, respond to claims, or protect the safety of our business, customers, or others.

We do not share your personal information with third parties for their own independent marketing use unless you separately consent.

7) Cookies, pixels, and analytics

We may use cookies, pixels, tags, scripts, and similar technologies to:

remember your preferences

keep you logged in where applicable

understand how visitors use the Site

improve performance and usability

measure the effectiveness of ads and campaigns

support analytics, remarketing, and advertising

You can usually control cookies through your browser settings. If you disable cookies, some parts of the Site may not function properly.

8) Third-party services and external links

Our Site may contain links to third-party websites, tools, platforms, or applications. We are not responsible for the privacy practices, content, or security of those third parties.

We encourage you to review their privacy policies before submitting personal information to them.

9) Payment processing

Payments made through our Site are processed by third-party payment processors. We do not directly store full payment card information on our own servers.

Your payment information is subject to the privacy policy and security practices of the payment processor you use at checkout.

10) Children’s privacy

HouseOfZeeva offers some products intended for children’s learning, such as kids baking programs. However, purchases, accounts, and communications are intended to be made by a parent, guardian, or other adult.

We do not knowingly collect personal information directly from children except through a parent, guardian, or as otherwise permitted by law. If you believe a child has submitted personal information to us without appropriate adult involvement, please contact us and we will review and address the issue.

11) Testimonials, reviews, and user content

If you submit a testimonial, review, photo, video, success story, or other content to us, we may use it for customer service, quality improvement, or marketing purposes in accordance with any permission you give us.

Please do not submit confidential or sensitive personal information in testimonials, reviews, or public-facing content.

12) International or cross-border service providers

Some of our service providers may store, access, or process personal information outside your province or outside Canada. By using our Site or providing personal information to us, you understand that your information may be transferred to and processed in other jurisdictions where privacy laws may differ from those in your location.

If we use service providers outside Canada to collect, store, or process personal information, you may contact us to request information about our policies and practices relating to those service providers.

13) Security

We use reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, collection, use, disclosure, copying, modification, disposal, or destruction.

However, no website, platform, or method of internet transmission or storage is completely secure. For that reason, we cannot guarantee absolute security.

14) Retention

We keep personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, to provide products and services, to maintain business and tax records, to resolve disputes, and to comply with legal obligations.

When personal information is no longer reasonably required, we will delete it, anonymize it, or securely destroy it as appropriate.

15) Access and correction

Subject to applicable law, you may request access to the personal information we hold about you and request correction of inaccurate information.

To make such a request, contact us using the information below. We may need to verify your identity before responding.

16) Complaints and questions

If you have questions, concerns, complaints, or requests relating to this Privacy Policy or our handling of personal information, please contact us:

Email:

Mail:

[41 Street SW, Edmonton Alberta Canada]

17) Changes to this Privacy Policy

We may update this Privacy Policy from time to time by posting the revised version on this page. The updated version will take effect on the “Last Updated” date shown above.

Your continued use of the Site after changes are posted means you accept the updated Privacy Policy, to the extent permitted by law.